TOLL FREE NUMBER
1 855 SEND BOX
1 855 736 3269
1 479 420 1450
COUNTING OF THE DAY BEGINS ON ACTUAL SAILING OF THE CONTAINER
DROP OFF OR PICKED UP IS NOT INCLUDED ON 45 - 60 DAYS
THIS WEBSITE IS FOR ALL INVOICES FROM PALAYOK SARISARI
ALL BALIKBAYAN BOX SERVICES AND BALIKBAYAN PACKAGE HAS THEIR OWN WEBSITE
US INSPECTION TAKES 5-14 DAYS
OCEAN SAILING TAKES 35-45 DAYS
CUSTOM RELEASE 5 - 12 DAYS
MANILA DESTINATION TAKES 1-5 DAYS
LUZON DESTINATION 3-12 DAYS
VISAYAS AND MINDANAO TAKES 10 - 16 DAYS
TO ALL CONSIGNEES: IF SEAL IS BROKEN AND PACKAGE IS DAMAGED OR TAMPERED TAKE PICTURE OF THE PACKAGE BEFORE SIGNING THE RECEIPT AND MAKE A OF YOUR COMPLAINT ON THE RECEIPT YOU ARE SIGNING. SEND YOUR PICTURE PROOF TO palayoksarisari@yahoo.com
PICTURE MUST SHOW THE DAMAGED (NOT INSIDE) ON THE PACKAGED. ANY COMPLAINT WILL NOT BE ENTERTAINED WITH OUT THE PICTURE PROOF FROM THE RECIPIENT AND THE PROOF OF PURCHASE
PICTURE, COMPLAINT, COMMENT, SUGGESTION SEND E-MAIL TO PALAYOKSARISARI@YAHOO.COM
OVER PACKED BOXES WILL BE CHARGED EXTRA
IF THE OPENING (FLAPS) TOP & BOTTOM DON'T MEET IT IS CONSIDER OVER PACKED $10 PER INCH
IF THE SHAPE OF THE BOX WAS DISTORTED OR CHANGED TO HIGHER, WIDER, ROUNDED
IT WILL BE CHARGE 25 PER CU FT
ANY EXCUSES OR REASONING IS NOT ACCEPTABLE
For Seattle and Out of State locations, the estimated delivery time is from 55 to 60 days.
The previous 30 to 35 days transit time is no longer possible due to the Port Congestion caused by Truck Ban imposed by the City of Manila and MMDA, in addition to the mandatory inspection currently conducted by the US Homeland Security.
WE HAVE RANDOM INSPECTION HERE IN THE USA (USCBP).
COOPERATION FROM SENDER & RECIPIENT IS A MUST
WHAT TO DO IF YOUR BOX GOT INSPECTED. DO NOT SIGN ANY PROOF OF DELIVERY AND DO NOT LET GO OF THE DELIVERY PERSON UNTIL YOUR RECIPIENT TAKE THE PICTURE OF UNOPENED BOX(ES) SHOWING THE DAMAGED LIKE THE PICTURE ABOVE.
THEN OPEN THE BOX(ES) AND CHECK IF ALL THE ITEMS ARE INSIDE (THIS IS WHERE THE ITEMIZED LIST OF ITEMS IS IMPORTANT). IF THERE IS A MISSING ITEM LET THE DELIVERY PERSON KNOW ABOUT IT AND MAKE SURE THE RECIPIENT WRITE THE MISSING ITEMS ON THE MESSAGE. PLEASE DO NOT SIGN ON BOX(ES) IN GOOD CONDITION IF IT IS NOT.
IF YOU ARE LOOKING FOR YOUR SHIPMENT STATUS DON'T WASTE YOUR TIME SCROLLING DOWN. JUST TEXT ME YOUR INQUIRIES I WILL REPLY TO YOU WITHIN 10 MINS OR LESS.
I DO APOLOGIZE FOR ANY INCONVENIENCE PLEASE JUST TEXT ME BETWEEN 9 AM TIL 5 PM MONDAY THRU FRIDAY USA CENTRAL TIME.
479 420 1450 or email palayoksarisari@yahoo.com
As of now I am changing the website, still working on it, but so far it is not going to the directions I wanted it to be.
JUST TEXT ME YOUR INQUIRIES REGARDING THE STATUS OF YOUR SHIPMENT I WILL REPLY TO YOU WITHIN 10 MINUTES (BETWEEN 9AM TO 5PM).
IF YOU ARE IN THE PHILIPPINES SEND ME A EMAIL or VIBER me.
Keep in mind the difference on time zone.
THANK YOU VERY MUCH FOR YOUR UNDERSTANDING.
Palayok Sarisari Management
479 420 1450